Hi, Coach Cameron here again from Leaping Through Life and Small Business Master Coaching – Why do you think many people in the workplace aim to do their best each and every day, but often fall short of their supervisors expectations?

Why is there a gap between what people think they are doing their best and what their supervisors or managers expect from them?

The challenge, I believe, lies in the fact that a lot of cases the jobs have not been clearly described  and it is like the old Chinese whisper – it gets watered down each time it is communicated… and this is not what Leaping Through Life is all about within your workplace.

This means by the time the second or third person gets the job description verbally communicated to them from another work colleague – the professionalism or the job requirements and energy needed to complete the job has significantly diminished.

This is why it is absolutely important to keep your team and your staff accountable to their jobs and their workplace tasks. This is an easy process to implement into any small business and is critical for you to achieve your small business success and making the money that your business truly deserves to make.

One of the simple ways to ensure your staff know what their jobs are is to have them listed clearly right in your in a workplace manual or have a job description posted somewhere for them to read at work on a regular basis. Maybe even have a weekly webcasts to remind them of their job descriptions and what they are required to do at work and how they are to go about achieving those tasks on a regular basis.

You also want to make it clear what the consequences for them will be for not achieving their roles and objectives at work and what are the bonuses that they will receive from overachieving or getting their work done on time and at an above average standard. Remember people are motivated both by the stick and the carrot – this means they are motivated to move towards or away from their this objectives and it is a simple motivation technique to get your workforce moving in the right direction.

Imagine having a great team that wanted to achieve and excel within the workplace – this is possible if you take the time to implement the right strategies into your organisation or your small business.

As a supervisor or a director it is also critical that you continue to lead your workforce and your staff team as a positive role model – it just won’t hold up if you tell them to do one thing and then you do another. For instance if you put out a workplace manual or a job description on professionalism and how they should behave in the workplace toward each other and your prospects or clients and then you behave or act differently to what they have to in their day job description – you create a gap in your team.  What you expect them to do – they must see you doing and not something opposite and not of the company’s requirements. Avoid creating discontentment within the workforce – it is like a disease that spreads like wild fire!

Take these three easy steps to keep your staff accountable on a regular basis:

1. Design and implement job descriptions on your team members to make sure they know exactly what it is they need to do and how long those tasks should take them.
2. Use the motivating forces of pain and pleasure where possible. Make sure they understand what the consequences are for not achieving their workplace objectives and make sure they know what the rewards or the bonuses for producing excellent work.
3. Become an outstanding role model. Whatever it is you’d like your team members to achieve and how you’d like to act then you must also achieve these standards and act that way within the workplace. As a manager or supervisor people are looking up to you on a regular basis and you must make sure that you “walk the talk” and you are congruent between the work place requirements that you put out and how you carry yourself as a manager or director of an organisation or small business.

Use the above three steps and watch your business take off in more ways than one – you’ll be closer to achieving your financial dreams and increasing the profits and productivity of your workplace.

For more information about our coaching services visit http://smallbusinessmastercoaching.com and for information about our corporate coaching and team building events please go to www.LeapingThroughLife.com.au. Keep Leaping Through Life – warm regards Coach Cameron.